If someone shares a design with you and you can’t view or edit it, you can request access from its owner. To request access:
- Open the design link shared with you. Make sure you’re logged into your Canva account before opening the link.
- Click on Request Access. We’ll send an email to the design’s owner notifying them of your request.
- After the design owner gives you permission, you’ll receive an email notifying you about it.
- From the approval email, click on Open design to access the design.
Note: If the design is shared with a team and you’re a member of it, check first if you’re logged into the correct team. If not, switch teams to access the design.